Accounts Receivable (AR) Call Centre | AR Callers | Voice Freshers
PuneFull-timeFresherPosted open since oct 2023
Entry-level customer support role at Access Healthcare in Pune. Open to freshers with an MBA, MCA or B.Tech.
About the role
Flexibility to work in night shift, according to US office timings and holiday calendars Fast learner with the ability to talk to people effectively, and adapt well to different situations for meeting operational goals BTech, BE, MBA, MCA and other professional courses will not be considered, as this is an entry level call centre position
What you'll do
- Build your career with one of India’s largest and fastest growing companies in healthcare revenue cycle management
- Perform pre-call analysis and check the status by calling the payer or using IVR or web portal services
- Record after-call actions and perform post call analysis for the claim follow-up
- Assess and resolve inquiries, requests, and complaints through calling to ensure those customer inquiries are resolved at the first point of contact
What you need
- Accounts receivable
- Medical coding