International Call Center | Voice Process | Freshers Can Apply
ChennaiFull-time0–3 yrsPosted open since may 2023
Junior customer support role at Access Healthcare in Chennai. Open to freshers; up to 3 years.
About the role
Perform pre-call analysis and check the status by calling the payer or using IVR or web portal services Maintain adequate documentation on the client software to send the necessary documentation to insurance companies and maintain a clear audit trail for future reference Record after-call actions and perform post call analysis for the claim follow-up
What you'll do
- Build your career with one of India’s largest and fastest growing companies in healthcare revenue cycle management
- Perform pre-call analysis and check the status by calling the payer or using IVR or web portal services
- Record after-call actions and perform post call analysis for the claim follow-up
- Assess and resolve inquiries, requests, and complaints through calling to ensure those customer inquiries are resolved at the first point of contact
What you need
- Voice process
- Accounts receivable