Voice process freshers - Client Partner - Accounts Receivable (AR) Calling
MumbaiFull-timeFresherPosted open since oct 2023
Entry-level customer support role at Access Healthcare in Mumbai. Open to freshers.
About the role
This would be the first step in building your career as an Accounts Receivable (AR) Caller, where you will be responsible for outbound calls to insurance companies to follow-up on pending claims. It is a crucial part of the Revenue Cycle in the healthcare industry. Thorough training will be provided to freshers who are selected to the role.
What you'll do
- Be responsible for outbound calls to insurance companies to follow-up on pending claims
- Call us on : +91 73396 96888
- Perform pre-call analysis and check status by calling the payer or using IVR or web portal services
- Record after-call actions and perform post call analysis for the claim follow-up
- Assess and resolve enquiries, requests and complaints through calling to ensure that customer enquiries are resolved at first point of contact
What you need
- Voice process
- Accounts receivable
- Communication
Good to have
- POS