Relationship Development Manager
MumbaiFull-time5–10 yrsPosted 2 months ago
Senior software engineering role at Adani Group in Mumbai. Needs 5+ years and an MBA, BBA or B.Com.
About the role
Develop and maintain strong relationships with existing NRI customers across global markets. Act as the primary point of contact for customer engagement and relationship-building initiatives. Ensure high levels of customer satisfaction through timely responses and proactive communication. Regularly engage with customers through calls, emails, webinars, newsletters, and personalized interactions.
What you'll do
- Develop and maintain strong relationships with existing NRI customers across global markets
- Act as the primary point of contact for customer engagement and relationship-building initiatives
- Ensure high levels of customer satisfaction through timely responses and proactive communication
- Provide periodic updates on project construction progress, milestones, possession timelines, and key developments
- Ensure customers remain informed and connected throughout their investment journey
What you need
- Customer success
- CRM
- MIS reporting