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Customer Relationship Manager

GujaratFull-timeMid levelPosted 1 week ago

Mid-level customer support role at Aditya Birla Group in Gujarat. Needs a diploma.

About the role

To achieve the sales and collection targets for the assigned parties and area. Given with targets needs to bring new customers and to take efforts to retain the existing customer base. Any issue with quality/supply/production is rooted through us and needs to be addressed up to the satisfaction of the customers.

What you'll do

  • KRA (Accountabilities) (Max 1325 Characters) Supporting Actions (Max 1325 Characters) KRA1 To Plan and strategize the marketing activities in such a way to achieve the…
  • Monitoring the allotted geographic areas regularly
  • Market studies to get to know the up to date of market position
  • Competitor analysis KRA2 To co-ordinate with the internal set up. 1. Co-ordination with production, logistics and commercial department to meet the day to day schedules
  • Ensure the information flow from the plant coordinator and enroot the Application Engr. To execute the given schedule KRA3 To ensure the credit limits of the clients and…

What you need

  • CRM
  • Sales

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