TM RSM DM Muzaffarpur
MuzaffarpurFull-timeJunior levelPosted 2 weeks ago
Customer support role at Aditya Birla Group in Muzaffarpur. Needs a degree.
About the role
(What are the specific aspects of the job that provide a challenge to the jobholder in the context of the Unit/Zone? To drive adoption of Service to sales approach on the Orphan customer. To ensure differentiated and segmented approach to various campaigns To manage attrition of the front line sales force and limited availability of quality talent.
What you'll do
- Implementation of Loyalty Model
- Ensure maintenance of relationship with Orphan customers
- Up-Sell to customers assigned through various campaigns
- Ensure Renewal collection and AUM conservation of the assigned base
- Achieve Targets related to Premium and NOP in order to contribute in overall growth of the company
What you need
- Sales
- Team management
- Complaint handling
- Customer service