DM-Ops-Claims (Thane )
ThaneFull-timeJunior levelPosted 3 months ago
Banking role at Aditya Birla Group in Thane.
About the role
The role is responsible for settlement of all claims for assigned verticals & to either process or repudiate as per set guidelines and close within defined TAT.
What you'll do
- KRA (Accountabilities) (Max 1325 Characters) Supporting Actions (Max 1325 Characters) KRA1 Processing & Monitoring of Indemnity and Fixed Benefit Claims 1. Monitor…
- Appropriate & timely resolution of escalations
- Monitor Claims Team Performance metrics KRA2 Address queries / complaints 1. Address queries from Customers, Intermediaries, Sales, other departments within defined TAT
- Respond to Claims queries coming from the Company, Audit Training / BCP / Risk, Review, MIS / Compliance KRA3 Facilitate training: Self
- Update and provide guidance to the New Joinees about the Internal as well as external processes KRA4 Proactive Claims Calling Intelligence Proactive Claims Calling:…
What you need
- Claims processing
- MIS reporting
- Sales
- Audit
- Compliance