NOC Engineer (Tier 2)
Chandigarh, Jaipur, Mumbai, Noida, Pune, UdhampurFull-time4–7 yrsPosted open since nov 2025
Mid-level IT support role at Aeroqube in Chandigarh, Jaipur and 4 more cities. Needs 4+ years.
About the role
We are seeking a NOC Engineer (Tier 2) to join our growing operations team. You will handle escalated network/infrastructure issues, ensure high availability, and collaborate with Tier 1 for seamless service delivery.
What you'll do
- Monitor and maintain network devices, servers, and services for performance and reliability
- Troubleshoot and resolve escalated incidents (L2-level), collaborating with Tier 1 and Tier 3 as needed
- Perform root cause analysis and recommend corrective actions
- Follow ITIL processes for Incident, Problem, and Change Management
- Provide guidance and mentoring to Tier 1 engineers on operational best practices
What you need
- ITIL
- VMware
- Windows
- Linux
- Root cause analysis
- HVAC