Expert Systems Engineer
RemoteFull-time5–9 yrsPosted over a month ago
Senior software engineering role at Altera Digital Health (India). Needs 5+ years. Remote.
About the role
We are searching for a deep Citrix expert — someone who has lived and breathed Citrix for years, knows the logon process inside and out, and gets genuinely excited about finding the hidden cause of a 30-second login when it should be 8.
What you'll do
- Advanced Logon Performance Analysis & Diagnostics
- Lead the most complex and ambiguous Citrix logon performance investigations
- Perform deep-dive analysis of customer logon data — comparing high-performing and low-performing environments, drilling into subnet-level variations
- Conduct packet-level analysis using Wireshark to identify network-layer contributors to logon delays — including DNS resolution timeouts, drive mapping failures
- Analyze Azure Log Analytics for error patterns (e.g., 4908 errors, drive mapping failures) and correlate with logon timeline data to build a complete causal picture
What you need
- Power BI
- Azure
- Python
- ServiceNow
- PowerShell
- Windows Server
Good to have
- LLMs