Account Manager, US AVS, Paid Selling Partner Services

About the role

Account Manager - Amazon Vendor Services, North America As an Account Manager you would be a part of Amazon Vendor Services (AVS) Team of Retail Business Services. You will have the exciting opportunity to help shape and deliver on a strategy for managing Amazon AVS vendors. AVS team is looking for bright, customer centric, driven, and creative candidates to join our team.

What you'll do

• Be focused on driving numerous aspects of managing the customer relationships with vendors
• Establish long term partnerships with key vendor partners for the group of vendors handled
• Partnering with the Retail Category Team and build successful communication channels at all levels, set proper expectations, provide clear status communications
• Conduct deep dive analysis on vendor issues and publish recommendations and action plans based on data, to improve vendor experience
• Conduct regular business reviews with the vendors, highlight business metric performance and build action plans

What you need

• Sales
• Root cause analysis
• Communication