Live Ops Support Engineer, Prime Video Experience Technology
HyderabadFull-time2–5 yrsPosted 2 weeks ago
Mid-level IT support role at Amazon in Hyderabad. Needs 2+ years.
About the role
Prime Video Experience Technology supports the backbone of our streaming technology.
What you'll do
- Monitor system performance and respond to critical incidents
- Conduct in-depth technical investigations
- Create and update technical documentation
- Engage with internal stakeholders to resolve escalated technical challenges
What you need
- Troubleshooting
- Root cause analysis
Good to have
- TCP/IP
- Networking
- AWS