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Software Development Engineer, Customer Experience and Business Trends

BengaluruFull-time3–6 yrsPosted 2 weeks ago

Mid-level software engineering role at Amazon in Bengaluru. Needs 3+ years and a B.Sc, B.Tech or B.E..

About the role

Customer Experience and Business Trends (CXBT) is an organization made up of a diverse suite of functions dedicated to deeply understanding and improving customer experience, globally. We use technical and non-technical approaches and stay aware of industry and business trends.

What you'll do

  • Work closely with Product Managers, Data Scientists, and other engineers to build tools that enable large-scale data collection and analysis
  • Tackle challenges ranging from Automated Data Collection framework development to building new features for our self-service tools
  • Be part of a team that adds new capabilities to our customers through core engineering and AI/ML methodologies
  • Have the opportunity to exercise your creativity and explore ideas to simulate and quantify any aspect of the customer experience
  • Design, develop, and maintain scalable software solutions for data collection and analysis platforms

What you need

  • Machine learning
  • LLMs
  • Agile

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