Strategic Account Manager, OHL
Mumbai, GurugramFull-time4–7 yrsPosted 2 weeks ago
Mid-level account management role at Amazon in Mumbai and Gurugram. Needs 4+ years.
About the role
In this role the Strategic Account Manager will manage a set of critical seller accounts which contribute to 20%+ business of the category. He/She will be responsible to develop strong relationships with top sellers in the category and drive improvements in customer facing inputs and achieve category objectives.
What you'll do
- Managing key improvement initiatives and projects: Drive new product launches and relationship extensions by partnering with the business development and onboarding teams
- Work with sellers to improve operational aspects of their business in providing a great consumer experience
- Analyzing the business: Conduct deep dive analysis and provide routine executive-level reporting on the seller’s current business and future opportunities. Publish…
- Own and manage a portfolio of high-value seller accounts contributing 20%+ of category business
- Partner cross-functionally with business development, onboarding, and category teams to drive operational improvements that enhance the end-customer experience
What you need
- Business development
- Sales
- Communication