Technical Customer Solutions Manager, India CSM Team
Gurugram, NoidaFull-time5–9 yrsPosted 3 weeks ago
Senior customer support role at Amazon in Gurugram and Noida. Needs 5+ years and a B.Sc, B.Tech or B.E..
About the role
AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. As a Customer Solution Manager you will work with the largest and most complex enterprises in the world, to enable their multi-year journey to the cloud.
What you'll do
- Responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public…
- Work with the largest and most complex enterprises in the world, to enable their multi-year journey to the cloud
- Be a trusted advisor to the customer
- Leverage your complex program management, technical, organizational, and transformation expertise to understand customer's business and strategic goals
- Understand your customers' biggest IT challenges and provide prescriptive guidance, based on AWS best practices
What you need
- AWS
- LLMs
- Sales
- Escalation handling
- Communication