Customer Executive Engagement Leader
GurugramFull-time10–18 yrsPosted 2 days ago
Leadership customer support role at Amazon in Gurugram. Needs 10+ years.
About the role
This is a high-visibility, high-impact role operating at the nexus of AWS India’s most important customer relationships. You will work across India’s highest-priority accounts spanning enterprise, digital-native, and public sector customers ensuring that every executive interaction creates lasting value.
What you'll do
- Responsible for orchestrating and elevating executive customer engagement across AWS India’s highest-priority accounts and strategic partners
- Scale through influence and get things done with and through others without direct reporting line authority
- Own and drive executive engagement programs, ensuring every interaction creates lasting customer value
- Serve as the single-threaded owner for customer commitment follow-through including tracking, unblocking, escalating
- Liaise across Sales, Partner, Marketing, Specialist, Technology, and Global Sales Operations teams
What you need
- Customer success
- Go-to-market
- AWS
- Sales