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Customer Executive Engagement Leader

GurugramFull-time10–18 yrsPosted 2 days ago

Leadership customer support role at Amazon in Gurugram. Needs 10+ years.

About the role

This is a high-visibility, high-impact role operating at the nexus of AWS India’s most important customer relationships. You will work across India’s highest-priority accounts spanning enterprise, digital-native, and public sector customers ensuring that every executive interaction creates lasting value.

What you'll do

  • Responsible for orchestrating and elevating executive customer engagement across AWS India’s highest-priority accounts and strategic partners
  • Scale through influence and get things done with and through others without direct reporting line authority
  • Own and drive executive engagement programs, ensuring every interaction creates lasting customer value
  • Serve as the single-threaded owner for customer commitment follow-through including tracking, unblocking, escalating
  • Liaise across Sales, Partner, Marketing, Specialist, Technology, and Global Sales Operations teams

What you need

  • Customer success
  • Go-to-market
  • AWS
  • Sales

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