Transportation Representative , NOC - BR Inbound
RemoteFull-timeJunior levelPosted 2 weeks ago
IT support role at Amazon. Needs a degree. Remote.
About the role
The L2 associate acts as the primary interface between Amazon and vendor/seller POCs. L2 Associates are expected to honor the requests from vendors to inbound the inventory, shipment concerns, work on saving freight and address appointment related queries and provide process improvement suggestions.
What you'll do
- Effectively communicate in a clear and professional manner at all times
- Effectively manage sensitive cases by reporting up the escalation matrix
- Maintains or exceeds targeted performance metrics
- Actively seek solutions through logical reasoning and identify trends to suggest process improvements
What you need
- Windows
- MS Office