Customer Success Manager
RemoteFull-time3–8 yrsPosted open since mar 2026
Mid-level customer support role at Arcana Analytics. Needs 3+ years and a B.Com or MBA. Remote.
About the role
Customer Success Manager at Arcana Analytics. Customer Support: Provide prompt and effective support to customers through email and support chat.
What you'll do
- Issue Resolution: Troubleshoot and resolve customer issues, concerns, or technical problems with empathy and professionalism
What you need
- Customer success
- Troubleshooting
- Problem solving
- Customer service
- Escalation handling
- Sales