Quality Manager

About the role

As a Quality Manager at Asian Heart Institute, you will see the quality operations ensuring compliance with the statutory requirements, liaison with external and internal related to Quality Management System e.g. certification and accreditation bodies Your role includes coordinate with all the departmental heads for quality indicators and internal feedback, audit departments/function based on the policies and procedures laid down.

What you'll do

• Determine quality reporting formats and a schedule for reporting in collaboration with departmental heads
• Receive and analyze quality indicators trends and report from every department
• Receive reports of patient feedback from customer care
• Receive incident reports and assist in formulating action plan
• Identifying training needs and create awareness on quality assurance initiatives

What you need

• Internal audit