Field Services Technician II
HyderabadFull-timeFresherPosted over a month ago
Entry-level technician role at Astreya Consultancy in Hyderabad. Open to freshers with a diploma, B.Tech or B.E..
About the role
Respond to IT service tickets using documented procedures and supervision Assist with workstation setups and peripheral connections Perform basic AV checks and room readiness tasks Support imaging and deployments under direction Maintain accurate ticket documentation in ITSM tools (e.g., ServiceNow) Follow proper inventory handling, tagging, and tracking
What you'll do
- Respond to IT service tickets using documented procedures and supervision
- Assist with workstation setups and peripheral connections
- Perform basic AV checks and room readiness tasks
- Support imaging and deployments under direction
- Maintain accurate ticket documentation in ITSM tools (e.g., ServiceNow)
What you need
- Troubleshooting
- SOP writing
- ServiceNow
- Maintenance
- Reconciliation
Good to have
- ITIL
- iOS
- JIRA
- Linux
- Android