Collection, Specialist

About the role

The Collections Analyst – US Region will be responsible for managing and improving the cash collection process for customers across the United States. The role requires a strong analytical mindset, deep expertise in Excel (including VBA/Macros), and the ability to partner with sales, finance, and operations teams to optimize working capital and minimize overdue receivables.

What you'll do

• Manage end-to-end collection activities for assigned US customers
• Ensure timely follow-up on overdue accounts and coordinate payment commitments
• Maintain detailed collection notes and action plans in SAP
• Review aging reports weekly to track overdue trends and escalate high-risk accounts
• Work closely with Sales and Customer Service teams to resolve billing, pricing, or delivery disputes affecting payment

What you need

• SAP
• Excel
• SOX
• Internal controls
• Reporting
• VBA

Good to have

• Working capital
• Accounts receivable