Operation Manager / Supervisor - DRC
Navi MumbaiFull-time5–10 yrsPosted over a month ago
Senior operations role at Axis My India in Navi Mumbai. Needs 5+ years.
About the role
Operation Manager / Supervisor - DRC at Axis My India. Resources recruitment (Recruits, selects, hires) as per Project requirement.
What you'll do
- Resources recruitment (Recruits, selects, hires) as per Project requirement
- Forecasting caller requirement for the upcoming project
- Train and evaluate callers and other supervisor
- A person who has handled inbound/ outbound processes
- Make sure that DRC team meet company's goals and provide sufficient support to achieve wise productivity
What you need
- Excel
- CRM
- Team management
- Performance management
- Costing