Project Leader (CCA) - Customer CoE
DelhiFull-time4–6 yrsPosted 1 week ago
Mid-level customer support role at Bain & Company in Delhi. Needs 4–6 years and an MBA, B.Tech or B.E..
About the role
Undergraduate degree (preferably in Engineering, Business, or Economics) with 4-6 years of experience, or Postgraduate degree (MBA preferred) with 3-5 years of experience Proven ability to build sales collateral (client proposals, pitch decks, RFPs, demos, etc.,) on topics like go-to-market, commercial excellence, branding, marketing, customer experience, and strategy for B2B/B2C clients
What you'll do
- Lead high-level discussions with senior stakeholders, bringing structured problem solving, clear point-of-view
- Drive operational excellence by ensuring timely, high-quality, zero-defect delivery across all proposal and sales-support outputs
- Show comfort in driving open-ended client requests, creating point-of-views, and delivering output aligned with client objectives
- Lead, coach, and develop a high-performing team responsible for proposal development, sales collateral, and commercial acceleration; set quality standards, workflows
- Allocate work, manage bandwidth, address roadblocks proactively, and ensure a consistent culture of excellence, collaboration, and continuous improvement
What you need
- Sales
- Go-to-market
- LLMs
- HTML
- Branding
- PowerPoint
Good to have
- Python
- Java
- Prototyping