MGR (SERVICE LATAM 1 - EBU)
IndiaFull-time3–10 yrsPosted 4 weeks ago
Mid-level mechanical and production role at Bajaj Auto. Needs 3+ years and a B.Tech or B.E..
About the role
To drive service excellence across the LATAM region by strengthening distributor service capabilities, resolving technical issues, improving customer satisfaction, and ensuring effective implementation of Bajaj Auto’s service standards and processes across markets.
What you'll do
- Support distributors in establishing and strengthening service networks across LATAM markets
- Monitor service readiness for new product launches and market expansion
- Technical Support & Issue Resolution
- Provide technical guidance and support to distributors and service teams for product-related issues
- Ensure timely resolution of critical service issues affecting customer experience
What you need
- Root cause analysis