Personal Banker
GurugramFull-timeJunior levelPosted over a month ago
Finance role at Barclays in Gurugram.
About the role
To provide resolutions for customer queries/issues and personalise each interaction through the use of multiple communication channels. Focused on understanding our customers world and providing exceptional customer service.
What you'll do
- Collaboration across multiple digital channels to personalise each interaction with a customer
- Enhancing the bank's digital capabilities when current technology is identified as not yet ready to support
- Provision of exceptional customer service to clients by responding to inquiries, resolving issues and handling client requests efficiently
- Support teams within the business operations function as needed, including risk management, compliance and collections
- Comply with all regulatory requirements and internal policies related to customer care
What you need
- Customer service
- Risk management
- Compliance
- Collections