Project Manager, Staff

About the role

The Blackbaud Customer Success Services team is looking for a Project Manager for our Services PMO. Project Managers within our Services PMO are responsible for staffing, scheduling, and project management of professional services projects involving Blackbaud’s solutions. Project Managers serve as the main point of contact for customer and internal project teams and are responsible for the overall success of the project.

What you'll do

• Conduct project kick-off and customer status meetings, ensuring clear and organized communication with all stakeholders
• Work collaboratively with customers and internal teams to ensure project tasks are scheduled correctly and completed on time
• Stays on a focused, efficient path for achieving results through monitoring project timeline and milestone progress
• Maintain project data in internal systems and project management tool, including project status updates, forecasts, backlog updates etc

What you need

• PowerPoint
• Project management
• Customer success

Good to have

• Salesforce