Service Delivery Consultant
HyderabadFull-time2–4 yrsPosted 1 week ago
Mid-level consulting role at Blackbaud in Hyderabad. Needs 2–4 years.
About the role
Deliver Managed Services work in accordance with the agreed scope of services, service catalogs, and internal standards Manage assigned client deliverables across multiple accounts while meeting schedules and service-level expectations Communicate clearly with clients and internal stakeholders regarding status, priorities, risks, and dependencies
What you'll do
- Deliver Managed Services work in accordance with the agreed scope of services, service catalogs, and internal standards
- Manage assigned client deliverables across multiple accounts while meeting schedules and service-level expectations
- Communicate clearly with clients and internal stakeholders regarding status, priorities, risks, and dependencies
- Perform manual gift entry accurately and consistently in client systems
- Process and manage batches, ensuring completeness, accuracy, and proper balancing
What you need
- Process improvement
- SOP writing
- Reconciliation
Good to have
- Excel
- CRM
- Power BI