Desktop Support Engineer
GurugramFull-timeJunior levelPosted 3 days ago
IT support role at Career Site in Gurugram. Needs a degree.
About the role
Resolve hardware, software, and printer issues via remote access or on-site deskside support. Set up, configure, and image workstations and laptops for new employees. Manage user accounts, password resets, and access permissions using Active Directory Track, log, and document technical requests and solutions using helpdesk tools like ServiceNow
What you'll do
- Operating Systems: Proficiency in Windows, macOS, and Linux environments
What you need
- Customer service
- Active Directory
- Hardware
- TCP/IP
- Troubleshooting
- ServiceNow
Good to have
- Linux