Executive
ThaneFull-time2–5 yrsPosted 2 weeks ago
Mid-level customer support role at Career Site in Thane. Needs 2+ years and a BBA.
About the role
As an Executive in the CLM Domestic BFSI | Outbound department, you will play a crucial role in driving the company's business forward. Your primary focus will be on developing and executing strategies to enhance customer engagement and satisfaction, while also contributing to the overall growth and success of the department and the company as a whole.
What you'll do
- Play a crucial role in driving the company's business forward
- Develop and implement effective outbound strategies to engage with customers and prospects
- Build and maintain strong relationships with clients, ensuring their needs are met and exceeded
- Collaborate with cross-functional teams to align outbound efforts with overall business objectives
- Monitor and analyze market trends and competitor activities to stay ahead of the curve
What you need
- CRM
- Customer service
- MS Office
- Problem solving