FOS Collection Executive
SuratFull-time20–30 yrsPosted 2 months ago
Leadership finance role at Career Site in Surat. Needs 20+ years and a diploma.
About the role
As a FOS Collection Executive, you will play a crucial role in maintaining positive customer relationships and ensuring the timely collection of EMI payments. You will be the primary point of contact for customers, providing high-quality service and support. Your main focus will be on visiting customer addresses and collecting EMI payments via online, cheque, or cash methods.
What you'll do
- Play a crucial role in maintaining positive customer relationships and ensuring the timely collection of EMI payments
- Be the primary point of contact for customers, providing high-quality service and support
- Act as the primary point of contact for customers, ensuring a high level of service and satisfaction
- Handle a portfolio of X bucket customers who have failed to pay EMI on the due date
- Visit customer addresses (home, office) to collect EMI payments
What you need
- Collections
Good to have
- Customer service