Customer Support Associate - L2
RemoteFull-timeJunior levelPosted open since oct 2024
Junior customer support role at Careers at Tide. Remote.
About the role
As a Customer Support Associate, you will be helping businesses all across the UK to become success stories. You’ll love talking to people and have an empathetic and proactive nature along with a passion for solving member issues. You will play a crucial part in helping Tide expand by providing round-the-clock support every day of the year.
What you'll do
- Using advanced technology, all solutions are designed with SMEs in mind
- Be helping businesses all across the UK to become success stories
- Play a crucial part in helping Tide expand by providing round-the-clock support every day of the year
- Build on the relationship with members who use our products to grow their business further
- Gain valuable insight into their needs as well as recognize opportunities
What you need
- Customer service
- JIRA
- Learning and development