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CRM Triage - Microsoft Dynamics 365 CRM Technical Consultant

RemoteFull-timeJunior levelUp to ₹10k a dayPosted 1 week ago

Software engineering role at Careerwise UK. Remote; pays up to ₹10,000 a day.

About the role

Provide technical support and application troubleshooting for Microsoft Dynamics 365 CRM, resolving business-critical incidents and maintaining the stability and performance of production CRM environments. Investigate and resolve complex CRM incidents, using structured debugging, log analysis, error investigation and root-cause analysis to identify and address underlying technical issues.

What you'll do

  • Working hours – UK working hours – 5 days a week
  • Provide technical support and application troubleshooting for Microsoft Dynamics 365 CRM
  • Investigate and resolve complex CRM incidents, using structured debugging, log analysis
  • Design, develop and debug Dynamics 365 CRM customisations, including plugins, workflows, business logic and JavaScript-based components
  • Troubleshoot CRM integrations with ERP and enterprise applications, investigating API, data exchange, interface and integration failures across connected business systems

What you need

  • CRM
  • Microsoft Dynamics
  • JavaScript
  • REST APIs
  • C#
  • .NET

Good to have

  • Root cause analysis
  • TDS
  • ERP
  • Power Automate
  • Azure

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