Technical Consulting Engineer | 5+ years, Collab(VoIP)
BengaluruFull-time5–9 yrsPosted 1 week ago
Senior consulting role at Cisco in Bengaluru. Needs 5+ years.
About the role
Operating in a highly integrated technical environment, the team collaborates with customers, partners, engineering, and internal collaborators to drive resolution, continuous improvement, and product quality.
What you'll do
- As a Technical Consulting Engineer, you will serve as a technical guide dedicated to handling and resolving complex customer issues and supporting premium solution offers
- Drive customer success by building productive relationships, creating intellectual capital, and using AI-assisted automation to enhance resolution quality
- Additionally, you will chip in to the team's growth through mentoring and strategic influence across teams
What you need
- CCNP
- TCP/IP
- Customer success
- Process improvement
- Problem solving