Application Support Senior Analyst - Assistant Vice President
PuneFull-timeLead levelPosted 3 weeks ago
Leadership IT support role at Citi in Pune.
About the role
The L2 Application Support Engineer (Technical Support Analyst) is a critical role within the Production Support and Operations team. This individual is responsible for providing high-quality technical support, troubleshooting, and incident resolution for complex enterprise applications and platforms.
What you'll do
- Troubleshooting & Diagnosis: Perform in-depth technical analysis and root cause investigation of application, database, middleware, and infrastructure failures
What you need
- Troubleshooting