Fraud Operations Specialist
PuneFull-timeJunior levelPosted 1 week ago
Risk role at Citi in Pune.
About the role
Fraud Operations Specialist at Citi. Perform complex fraud investigations with minimal supervision.
What you'll do
- Perform complex fraud investigations with minimal supervision
- Respond to complex customer requests that may not be covered by established procedures
- Identify potential fraud, by assessing the validity and applicability of previous/similar experiences and evaluating options in unique situations
- Resolve highly complex issues directly with client, or third parties
- Drive organizational change through innovation and process improvement, eliminating friction points for team