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Ops Support Specialist

ChennaiFull-timeFresherPosted over a month ago

Entry-level operations role at Citi in Chennai. Open to freshers.

About the role

The Ops Support Assistant 4 is an entry-level position responsible for providing operations support services, including but not limited to; record/documentation maintenance, storage & retrieval of records, account maintenance, imaging and the opening of accounts in coordination with the Operations - Core Team.

What you'll do

  • Responsible for providing operations support services, including but not limited to; record/documentation maintenance, storage & retrieval of records
  • Assist unit manager by providing guidance to all levels of staff regarding processes and operating procedures
  • Coordinate team efforts to ensure the efficiency of quality, timeliness, and general operation to maintain workflow of the department
  • Evaluate equipment and staff resource allocation and help identify potential issues that may impact department workflow
  • Interact with internal departments and external clients to resolve issues and concerns

What you need

  • Coordination
  • Documentation

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