Transaction Svs. Supervisor

About the role

The Transaction Svs Supervisor is an intermediate management level position responsible for leading and supervising a medium sized unit of support employees, in coordination with the Transaction Capture team. The overall objective of this role is to improve processes, interpret data, prepare reports, and minimize bank risk through ensuring adherence to audit and control policies.

What you'll do

• Provide support to Treasury and Trade services, Securities, Cash, Trade, Lockbox, Derivatives, Fund Services, Foreign Exchange, etc
• Open and amend Letters of Credit (L/Cs), process payments and solve customer issues to ensure efficient daily operations
• Supervise a small team of clerical support employees engaged in performing routine clerical or processing tasks
• Solve non-routine transaction issues and other varied problems, and recommend new work procedures that have potential broader impact
• Evaluate team performance and make recommendations for pay increases, promotions, terminations, staffing etc

What you need

• Capital markets
• Treasury
• Audit