Process Associate
MohaliFull-time0–2 yrsPosted 2 months ago
Entry-level operations role at Cogneesol in Mohali. Open to freshers; up to 2 years.
About the role
Process Associate at Cogneesol. Review and process incoming service requests as per defined guidelines and timelines.
What you'll do
- Review and process incoming service requests as per defined guidelines and timelines
- Validate information received from stakeholders and ensure completeness and accuracy of data
- Provide support and assistance to onshore team
- Perform data entry, record updates, and account setup in internal systems
- Prepare and issue customer documents and maintain proper documentation
What you need
- SOP writing
- Documentation
- Data entry
- Problem solving