IOA-Sr Process Executive

About the role

This role focuses on executing and optimizing integrated logistics and transportation management system operations for global clients in a hybrid and night shift work model. The Sr Process Executive will manage shipment planning tracking and exception handling while ensuring service quality cost efficiency and process accuracy.

What you'll do

• Manage daily transportation management system activities to ensure accurate shipment planning tendering and execution across integrated logistics workflows supporting…
• Coordinate closely with internal operations teams and external logistics partners to resolve shipment exceptions and delays maintaining clear communication and timely…
• Monitor shipment status milestones and documentation within the transportation management system ensuring data integrity and proactive issue escalation to reduce…
• Analyze logistics data and transaction patterns in the transportation management system to identify recurring process gaps and improvement opportunities that enhance…
• Apply knowledge of road and intermodal transportation practices to support routing decisions mode selection and capacity utilization contributing to more sustainable and…

What you need

• Documentation
• Reporting
• Process improvement
• Customer service
• Data entry
• Problem solving