TL-Digital Content Services
RemoteFull-time5–8 yrsPosted 1 week ago
Senior content and media role at Cognizant. Needs 5–8 years. Remote.
About the role
This role supports digital content services for online channels and focuses on delivering clear engaging and compliant content in English for a global audience. The talent manages end to end content workflows in a fully remote work from home setup and ensures consistent quality across websites portals and other digital touchpoints.
What you'll do
- Manage digital content lifecycle for online platforms by coordinating intake drafting review publication and continuous refresh activities to maintain accurate and…
- Create clear concise and inclusive English content for web pages articles FAQs and support materials that enable diverse users to easily understand complex topics and…
- Optimize digital copy for readability accessibility and search visibility by applying structured writing techniques inclusive language guidelines and metadata best…
- Collaborate with product marketing and operations teams to translate business requirements into user focused content journeys that guide customers through digital tasks…
- Monitor content performance using analytics dashboards to identify gaps drop offs and high impact opportunities then refine messages and layouts to increase conversion…
What you need
- Writing
- Product marketing
- Data privacy
- Storytelling