Associate – Care Counselling & Follow-up
LucknowFull-time0–5 yrsPosted 1 week ago
Junior operations role at Community Empowerment Lab in Lucknow. Open to freshers; up to 5 years, with a degree.
About the role
The role involves conducting regular phone-based interactions with ASHAs to collect birth-related data, and engaging with families to provide care counselling and gather information on newborn health outcomes. The Associate will help ensure continuity of care by maintaining consistent follow-ups and accurately documenting program data.
What you'll do
- Communities through structured follow-up calls to ensure every newborn is
- Identified, supported, and receives timely care
- Initiate outbound calls to
- Families to follow up for counselling, well-being of newborns, outcome
- Gathering, collect pertinent information, and update relevant records
What you need
- Counselling
- Excel
- MS Office
- PowerPoint
- Reporting
- Voice process