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Associate Consultant, Managed Service - 10169

IndiaFull-time2–4 yrsPosted open since jul 2025

Mid-level consulting role at Coupa Software. Needs 2–4 years.

About the role

Coupa makes margins multiply through its community-generated AI and industry-leading total spend management platform for businesses large and small. 🔹 Pioneering Technology: At Coupa, we're at the forefront of innovation, leveraging the latest technology to empower our customers with greater efficiency and visibility in their spend.

What you'll do

  • Execute configuration updates, user/security changes, and other configuration changes within the scope of the service model
  • Monitor queues, investigate issues and resolve in a professional collaborative manner and Deliver an excellent customer experience
  • Document and track changes, effectively communicating to customers before
  • Collaborate with team members across the Managed Service organization to ensure quality delivery of service
  • Escalate complex items to Manager with proposed solutions and Take ownership of your assigned customers/tasks

What you need

  • Accounts payable
  • ERP

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