Customer Adoption Manager - 10291
PuneFull-time4–7 yrsPosted open since jul 2025
Mid-level customer support role at Coupa Software in Pune. Needs 4+ years and a degree.
About the role
We are looking for highly energetic and driven customer champions to work on the Customer Adoption team. This role is focused on helping our customers get the maximum value from their Coupa Business Spend Management (BSM) platform, by driving procure-to-pay (P2P) best practices, process optimization and adoption of Coupa functionality and enhancements.
What you'll do
- Provide technical, business, and product knowledge in support of driving customer success
- Run knowledge share sessions with customers to educate and enhance business process utilizing new and existing product features while aiming to reduce complexity (keep…
- Working with customers to define the scope of a project, activities and key deliverables
- Presenting solutions in written and or oral reports
- Strongly prefer a background in both S2C, P2P and/or Global Compliance
What you need
- Customer success
- Accounts payable
- SAP
Good to have
- Sales