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Deputy General Manager – Global Logistics and Customer Business

BengaluruFull-time15–20 yrsPosted 3 months ago

Leadership customer support role at Daimler Truck in Bengaluru. Needs 15–20 years and an MBA, B.Tech or B.E..

About the role

MBRDI is the largest engineering and digital hub for Mercedes-Benz outside headquarters, driving innovation across product development, operations, and customer experience.

What you'll do

  • As Deputy General Manager – Global Logistics and Customer Business (GCSP@MBRDI) , you will lead a team of professionals across logistics and customer business functions
  • Driving transformation for Global Logistics business covering Inbound, Outbound, Warehouse and Transport Management, Claims & Returns
  • Driving ownership with respect to Customer Business in terms of Product Management and end-to-end spare parts availability strategy , ensuring optimal service levels
  • Collaborating with various GCSP teams, regional logistics centers and hubs, market organizations to align strategies and execution
  • Executing the future roadmap for Global Logistics and Customer Business , including Process Redesign , Automation, AI-driven efficiency measures and smart solutions

What you need

  • Logistics
  • Customer service
  • Demand planning
  • Sales
  • Machine learning
  • Communication

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