Officer, Customer Service Officer, Consumer Banking Group
ChennaiFull-time2–4 yrsPosted 5 days ago
Mid-level customer support role at DBS Bank India in Chennai. Needs 2–4 years and a B.Com.
About the role
Officer, Customer Service Officer, Consumer Banking Group at DBS Bank India. Ensure compliance with all applicable regulations and bank policies for all processes related to banking transactions.
What you'll do
- Ensure compliance with all applicable regulations and bank policies for all processes related to banking transactions
- Process cash transactions, transfer transactions and clearing of instruments
- Receipt & processing of cheques, demand drafts, dividend warrants, pay orders & other instruments, bills for deposits up to authorized limits
- Process requests for new account opening, transaction updation etc., either jointly with an officer or independently, upon specific authorisation in this regard
- Process customer service requests, Respond to customer service account inquiries such as account balances, transaction details, statements and fees/charges
What you need
- Customer service
- Communication