Officer, Customer Service Officer, Consumer Banking Group
ProddaturFull-timeJunior levelPosted 3 days ago
Customer support role at DBS Bank India in Proddatur. Needs a diploma, B.Com or BBA.
About the role
Officer, Customer Service Officer, Consumer Banking Group at DBS Bank India. Provide professional and high-quality service to customers, addressing their banking inquiries and transactions efficiently.
What you'll do
- Provide professional and high-quality service to customers, addressing their banking inquiries and transactions efficiently
- Identify customer needs and proactively introduce relevant banking products, services, and digital solutions
- Handle and resolve customer feedback and complaints in a timely and empathetic manner
- Collaborate with internal branch teams and support units to ensure seamless operational workflow
- Adhere strictly to regulatory requirements, compliance guidelines, and internal bank policies to mitigate operational risks
What you need
- Customer service
- Problem solving