Associate Director | Salesforce | Coimbatore | Sales & Service

About the role

Customer has to do much more than keep the wheels turning; it is the engine that drives functional excellence and the enabler of innovation and long-term growth. We are looking for an experienced Senior Manager – Salesforce to lead large-scale Salesforce transformation programs, manage strategic client relationships, drive solution excellence, and contribute to business growth.

What you'll do

• Lead Salesforce strategy, discovery, and transformation roadmap development aligned with client business objectives
• Evaluate and drive adoption of emerging Salesforce capabilities, including Agentforce, Data Cloud, and AI-enabled business processes, where appropriate
• Ensure solutions are scalable, secure, maintainable, and aligned with enterprise architecture and technology standards
• Provide architectural oversight and guidance to architects, technical leads, and delivery teams across complex engagements
• Lead large-scale Salesforce implementation and transformation programs across multiple workstreams, business units, and geographies

What you need

• Salesforce
• Sales
• Cross-selling
• Business development
• Go-to-market