Associate Director | ServiceNow Developer - ITOM / ITAM / GRC | Bengaluru | ServiceNow
BengaluruFull-timeLead levelPosted 2 weeks ago
Leadership software engineering role at Deloitte India in Bengaluru. Needs a degree.
About the role
Develop, configure, and enhance ServiceNow IT Asset Management (ITAM) solutions, including Hardware Asset Management (HAM) and Software Asset Management (SAM) modules. Lead functional and technical workshops with stakeholders to gather requirements for asset lifecycle processes including procurement, allocation, tracking, maintenance, and retirement.
What you'll do
- Develop, configure, and enhance ServiceNow IT Asset Management (ITAM) solutions, including Hardware Asset Management (HAM) and Software Asset Management (SAM) modules
- Lead functional and technical workshops with stakeholders to gather requirements for asset lifecycle processes including procurement, allocation, tracking, maintenance
- Translate business requirements into technical design documents, user stories, workflows, and development tasks
- Design, configure, and enhance ServiceNow HAM modules including Asset Models, Stockrooms, Procurement, Receiving, Asset Lifecycle workflows, and HAM Pro features
- Implement OOTB best practices for asset discovery, normalization, reconciliation, and CMDB alignment
What you need
- ServiceNow
- Reconciliation