T&T -Customer - Customer Strategy & Design- Senior Consultant- Cards and Payments- PM/BA
BengaluruFull-timeHybrid12–18 yrsPosted 2 weeks ago
Leadership customer support role at Deloitte India in Bengaluru. Needs 12–18 years and an MBA, MCA or B.Tech. Hybrid.
About the role
Customer is about much more than just the numbers. It’s about attesting to accomplishments and challenges and helping to assure strong foundations for future aspirations. Deloitte exemplifies the what, how, and why of change so you’re always ready to act ahead.
What you'll do
- Drive planning, execution, and implementation of ISO 20022 standards in alignment with regulatory timelines and business objectives
- Collaborate with cross-functional teams including business, technology, operations, and external vendors to ensure seamless integration
- Provide strategic direction, governance, and oversight to ensure on-time and quality delivery of program milestones
- Work closely with business stakeholders, technology teams, and payment networks (e.g., SWIFT, ISO 20022) to define and validate solutions
- Translate complex payment flows and settlement processes into clear functional specifications and user stories
What you need
- AML
- Swift