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Check out this job at Deloitte, SalesOps - Consultant, Functional - Customer

Bengaluru, Chennai, Hyderabad, PuneFull-time3–6 yrsPosted 1 week ago

Mid-level customer support role at Deloitte USI (US-India offices) in Bengaluru, Chennai and 2 more cities. Needs 3+ years and a B.Tech, B.E. or B.Sc.

About the role

The Customer Team empowers organizations to build deeper relationships with customers through innovative strategies, advanced analytics, GenAI, transformative technologies, and creative design. We also offer Business Process as a Service, enabling organizations to streamline operations and achieve greater efficiency through scalable, technology-enabled managed insights that guide ongoing transformation and operational excellence.

What you'll do

  • Territory and account alignment
  • Quota and incentive planning
  • Pipeline and opportunity management
  • Account planning and field productivity
  • Define appropriate human-in-the-loop controls, access controls, auditability, evaluation criteria, and escalation paths for AI-enabled solutions

What you need

  • CRM
  • Sales
  • LLMs
  • Salesforce
  • Microsoft Dynamics
  • SAP

Good to have

  • Prompt engineering
  • Data privacy

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