Client Services Director

About the role

The purpose of this role is to provide strategic recommendations and manage all resources to ensure the Client’s marketing needs are met.

What you'll do

• Manages the Business – delivers the service proposition to clients and full end to end management of the business on individual clients
• Relationship Management – owns the client relationships as per the defined relationship strategy for the client
• Proactively Identifies Client Development Opportunities – flags specific client cross sell and upsell opportunities
• Commercial and service ownership of client relationship – drives seamless delivery and profitability of account
• Team Management – manages and motivates team around the clients objectives and culture

What you need

• Upselling
• Client relationship
• Cross-selling